Manufacturer: Adobe
Auto-Renewal Policy
Status: Yes. Adobe subscriptions are typically set to auto-renew by default.
Granularity: While you can request that your Reseller or MSP disable auto-renewal for your account, this action often applies to the entire contract or VIP number. You generally cannot select specific licenses to auto-renew while letting others expire without manual intervention.
TeamFranco Recommendation
Notice Window: Please notify TeamFranco 14-30 days prior to your renewal date if you need to reduce seat counts or cancel subscriptions. This ensures all changes are processed correctly before the anniversary date. Don't worry if you miss this date we still have 14 days from the Auto-Renewal to cancel the order.
Reseller & MSP Warning
Written Notice: If you purchase Adobe through a different Reseller or MSP, verify their specific contract terms. They may require a written notice period to cancel, even if Adobe does not.
Return Policy Discrepancies: Adobe standard policy usually allows for a 14-day return window on auto-renewed licenses. However, this does not guarantee your Reseller or MSP will honor it. Many third-party providers have stricter "no refund" policies once an order is processed.
Manufacturer: Bitwarden
Auto-Renewal Policy
Status: No. Bitwarden subscriptions purchased through the channel typically do not auto-renew.
Process: To ensure continuous service, a new Purchase Order or manual approval is generally required to process the renewal. If this step is missed, the subscription may lapse or downgrade to a free tier.
TeamFranco Recommendation
Notice Window: Please notify TeamFranco 14-30 days prior to your renewal date. Because this is not an auto-renewal, we need this time to generate the quote, receive your approval, and process the order before your service expiration date to prevent any disruption in password access.
Reseller & MSP Warning
Varied Policies: If you purchase Bitwarden through a different Reseller or MSP, verify their specific billing terms. While the manufacturer policy may not be auto-renew, some MSPs may automatically bill you or require specific written notice to cancel their management services associated with the product.